Terms and Conditions

Clients (Buyer/Consumer/Customer/Individuals/Company):

Terms & conditions:


Seller to Buyer:

We are not bound or obligated to any order of buyer without official acknowledgment in writing.

Order should be of minimum amount of Rs 50/-

Shipping allowance & prices are subject to change.

Product will be delivered to the customer as per TAT & same will be intimated to client at the time of purchase.

Upon delivery of the product if any loss or damages arises from any cause to borne by the client

Product warranty will be covered by manufacturer side.

In case of partial delivery accepted by client, he shall pay the shipping charges as per agreed terms

We shall not be liable for any delay due causes beyond our reasonable control.

In case of material returned by client, upon proper inspection & identification of cause refund/ replacement will be authorized.

Client may cancel the order with written acknowledgment from us along with the payment of cancellation fees as defined.

All taxes & charges on products imposed has to be paid by client.


Healthy And Safety:

ProVista Online is committed to provide safe & healthy workplace for all our employees & vendor.

We believe that injuries are preventable & and that is the key to our long term success. We are also committed to compliance with all government agencies & will use audits to measure & improve upon environmental health & safety programs.

ProVista Online will hold everybody accountable for providing a safe work environment end enforcing safe working practices. Management & team of supervisors will demonstrate & ensure that all personnel are accountable & have the necessary knowledge to work safely. They even must know and comply with applicable health & safety needs.


ProVista Online will hold all employees & vendors accountable for following safe procedure & reporting unsafe acts & safety incidents. We will ensure timely follow up to safety incidents. Everybody has to own the general responsibility of their health & safety & that of other person. In addition to that employees can refuse to work in unsafe condition & discriminatory action will be taken against them.

All the employees of the company regardless of their position will be encouraged to contribute to environmental health & safety program. ProVista Online encourages the all-round support from each employees & will provide support to promote the program to ensure that safety overtakes priority.



We at ProVista Online Committed to maintain children’s privacy all the time. In case we know a child is using our services children may share or we may collect their personal information’s such as Name, DOB, Location, photos, videos, etc…

We use those information’s to provide & improvise our product range including personalized offerings & recommendations for children’s.   & communicating information’s using parental control & giving parents visibility into how their children should use our products.

We at ProVista Online do not knowingly collect, use, or disclose Child personnel information. You choose whether to give us permission to collect the personal information.


Own And Controlled By:

ProVista Online is newly emerging e commerce platform India, which is owned & controlled ProVista enterprises. We at ProVista Online believes in providing Professional & pleasing buying experience by using the team of highly talented professionals.  We also use their strategic skills to procure & present suitable quality products to our buyers.

We at ProVista Online is committed to adhere the business principles considering our clients requirement along with modern needs of buying & enable them a pleasant shopping experience.


Website users Policy:

As user you shall be responsible for maintaining the confidentiality of user ID password.

If you use our website by providing any untrue/ inaccurate credentials or we have reasonable grounds to suspect that such information’s are untrue/inaccurate , we have right to suspend/block the access or terminate the membership.

When you use the website/ send email/ data /information or any communication to us. You agree & understand that you are communicating with us via electronic medium & you consent to receive the communication via electronics medium periodically as & when required.

ProVista Online doesn’t charge any fees for using /browsing the website.

ProVista Online reserves all the rights to change its policy from time to time.

Any change in the policy will be posted on our website & become effective immediately after posting on website. All fees will be quoted in Indian rupees. You shall be solely responsible for all applicable laws in India for making payments to ProVista online.

You may be permitted to post comment feedback etc… by accepting below terms & conditions.

  1. You shall not use any credentials which doesn’t belong to you.
  2. Any content which is harmful /Harmful/pornographic/ethically objectionable/invasive of others privacy.
  3. Misleading any statement
  4. Offensive to online community
  5. Advocates harassment to other persons.
  6. Involves transmission of junk email or spamming or unsolicited mass mailing.
  7. Promotes illegal activities

You shall not use any deep link/algorithm or any similar manual process to access/acquire/copy or monitor our website. We reserve our right to bar such activity.

You shall not make any negative remark related anything of ProVista Online that might tarnish the image or reputation.

ProVista Online has all the rights to necessary action & claim the damages occur due to any intentional unintentional act.

Return &  Refund Policy –  Return & Refund  Policy will be applicable for clients how ever the Terms and conditions will be applicable as mentioned Return policy in the website.



Exact description & specification should share to at the time of agreement.

Pricing will be addressed as per the agreement. Any loss arises due to price fluctuation with competitors will be borne by the vendor.

Vendor must clearly mention time & frequency of the delivery.

Vendor needs to describe mode of payment and credit days on before supply of products.

In case of receipt of damaged products vendor may have to indemnify the loss and payment will addressed effectively.

The whole concept of the product ownership has to define on or before the supply.

Vendor must not disclose any information to any third party or stakeholders.



Limitation of liabilities:

At ProVista Online all materials & products included & made available to you without any representation & warranties expressed or implied. This website will be constantly available & all the information’s on this website are Complete & true.

ProVista Online will not liable to you in any way or otherwise in connection with website. We doesn’t warrant that this site information, content, materials, products included on or made available through website/Server or electronic communication sent from us are free from viruses & other harmful things.

You need to entre valid phone numbers while registering or placing orders to us. Your consent will be in agreement via phone calls/SMS. In case of any shipment/delivery updates. We will not use any personal information to initiate phone call /SMS.


While availing payment facilities available on website we will not be liable for any loss arising directly or indirectly due to lack authorization, exceeding present limit agreed between you & bank, any payment issue arising out of transaction, decline of transaction etc…

All payment will be accepted by website in Indian currency only & will not felicitate transaction with other currencies.

To provide safe online shopping experience clients may be requested to produce Identity card (Any govt) to establish the ownership of payment instrument used by you for the purchase.

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