Privacy Policy

We as company believes that privacy is important principle. Your personal information’s are important assets. We may disclose personal information if required by law or in good faith & we believe the disclosure are reasonably necessary to respond to court order or other legal works. We and our affiliates will share your information with another entity with either we want to merge with or acquired by the entity or while reorganization, restructuring or amalgamation. In case of such transaction even other business entity will be required to follow the privacy policy subject to your personal information’s.

Exchange Policy

Product Condition: A product cannot be exchanged or returned unless it is a defective, broken, faulty, leaking or not of satisfactory quality. In case of return/exchange you must return the product to us in the same original condition as is supplied by us. Products, under the following instances, cannot be accepted by us as/under Return:

i. Damages due to mishandling of product.

ii. Products with tampered or missing labels.

iii. Products without all original packaging and accessories, including the box, manufacturer’s packaging if any, original invoice and all other items originally included with the product(s) delivered.

iv. Product Accessories / Freebies / Bundles & Combos: All the product accessories available with the  product and / or all the freebies associated with the product and / or other products associated as “bundles” or “combos” with the product should also be returned so as to enable us to initiate the exchange or return process.

vi. Validity Period for Return/Exchange: Subject to Return/exchange Policy, a purchased product can be exchanged or returned within 03 (Three) days from the date of successful delivery/placing an order.

vii. In certain cases where the seller is unable to process a replacement for any reason whatsoever, a refund will be givenwithin45 days of time

Cancellation Policy

You can cancel your order fully or partially anytime up to the cut-off time of the slot for which you have placed an order by calling our customer service. In such a case we shall refund any payments already made by you for the order as per the prevailing Refund Policy.

Please Contact us at  9886686263 or email us at: support@provistaonline.in for cancellation or modification of your Order.

On receipt of the cancellation notice we shall cancel the order and refund the entire amount if the order has not been processed by us. Cancellation of Order can’t be done/accepted once the products under your order is released for dispatch/ shipped out from our delivery location.

Refer Product page For seller Partners  refund/return/Exchange/cancellation of the products applicability and  Terms and conditions  of the Sellers


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